Customer Service Management

Dedicated customer service management strategies to ensure client satisfaction and loyalty.

Customer Service Management

Delight customers with fast, empathetic, channel‑agnostic support.

  • Omnichannel helpdesk: phone, chat, email, social
  • SLA design, escalation matrices, and workforce planning
  • Knowledge base & self‑service deflection
  • CSAT, NPS, FRT, and AHT analytics

What you get

Omnichannel

Unified tooling for consistent experiences everywhere.

Customer First

Empathy frameworks and tone guides for agents.

Fast Resolution

Automation and routing to resolve at first contact.

1

Discovery & SLAs

2

Helpdesk setup

3

Agent training

4

Reporting & QA

Contact Us

Call us for free quote and demo                         

Ready for offers and cooperation

Phone: +91 9999 636020.  
Email: support@streamwebdigitalservices.com

STREAM WEB DIGITAL SERVICES

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Various Support & Services

> Web Designing
> Web Development
> Application Development
> I.T Services and Support
> Business Process Outsourcing
> Customer Service Management
> B2B / Business Process Management

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